Effective Date: January 11, 2025

Welcome to Curate Auto Transport (“Company,” “we,” “us,” or “our”). By accessing or using our website, CurateAutoTransport.com (the “Website”), or engaging with any of our services, you acknowledge that you have read, understood, and agreed to the following Terms and Conditions and Privacy Policy.

This document outlines how we collect and use information, your rights, our service limitations, and legal disclaimers intended to protect both you and Curate Auto Transport.

1. Terms & Conditions of Service

1.1. Service Overview

Curate Auto Transport acts as a licensed auto transport broker, arranging vehicle shipping services between customers and registered motor carriers. We do not own trucks or directly transport vehicles; instead, we facilitate connections between shippers and carriers on behalf of our clients.

1.2. Quotes and Pricing

All quotes provided by Curate Auto Transport — whether through our website, phone, or email — are valid for 14 days (two weeks) from the date of issuance.

• Quotes are based on current carrier rates, fuel prices, seasonality, and route availability.

• Expired quotes are subject to re-evaluation and may result in a price adjustment.

• Quotes are not binding until a transport order has been confirmed in writing and a deposit (if required) has been received.

1.3. Payment Terms

Payment terms will be specified at the time of booking. Payments may be made via credit card, debit card, or other accepted forms of payment. Certain deposits may be non-refundable once a carrier has been dispatched.

1.4. Customer Responsibilities

Customers are responsible for:

• Providing accurate pickup and delivery information.

• Ensuring the vehicle is operable (unless explicitly booked as inoperable).

• Removing all personal belongings not covered under transport insurance.

• Being available (or designating an agent) at pickup and delivery locations.

1.5. Carrier Liability

Curate Auto Transport works only with licensed and insured motor carriers. While we facilitate and monitor the transport process, Curate Auto Transport is not liable for:

• Delays due to weather, mechanical issues, or unforeseen events.

• Damage incurred during transport (claims must be filed directly with the carrier).

• Losses arising from inaccurate or incomplete information provided by the customer.

Each carrier assumes responsibility for vehicles while in transit under the terms of their insurance and Bill of Lading. Customers are encouraged to inspect the vehicle thoroughly at both pickup and delivery and document its condition.

1.6. Cancellation Policy

Cancellations must be made in writing. Refunds, if applicable, depend on the status of the transport process. Once a carrier has been assigned and dispatched, any applicable deposit may be forfeited.

1.7. Limitation of Liability

To the maximum extent permitted by law, Curate Auto Transport shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services, including but not limited to lost profits, delays, or vehicle damages during carrier transit.

1.8. Copyright and Intellectual Property

All content on CurateAutoTransport.com, including text, images, logos, and design elements, is the intellectual property of Curate Auto Transport and protected under applicable copyright laws. Unauthorized reproduction, distribution, or use is prohibited.

2. Privacy Policy

2.1. Information We Collect

Personal Information

We collect information necessary to provide auto transport services, including:

• Contact Details: Name, phone number, email.

• Location Details: Pickup and delivery addresses or ZIP codes.

• Vehicle Information: Year, make, model, and condition.

• Other Information: Data provided voluntarily through quotes, emails, or calls.

Automatically Collected Data

When you visit our Website, we may collect:

• Device and browser data (IP address, operating system, browser type).

• Usage data (time spent, pages visited).

• Cookies and tracking technologies to improve performance and user experience.

Curate Auto Transport does not collect sensitive personal information such as Social Security numbers or financial account details through the Website.

2.2. How We Use Your Information

We process data for the following purposes:

• To provide and manage quotes and vehicle transport services.

• To enhance Website performance and user experience.

• To communicate with customers, process inquiries, and resolve disputes.

• To comply with legal obligations and prevent fraud.

• For limited marketing or promotional purposes (where allowed by law).

We do not engage in automated decision-making or profiling that produces significant effects on users.

2.3. Information Sharing

We may share information only in the following cases:

• With trusted service providers (such as carriers or payment processors) to complete your shipment.

• When required by law, court order, or government regulation.

• To protect the safety, rights, and property of Curate Auto Transport or its users.

We do not sell or rent personal data to third parties.

2.4. Data Retention and Security

We use encryption, firewalls, and access controls to protect your information. Data is retained only for as long as needed to fulfill services or comply with legal requirements.

2.5. Cookies and Tracking

Cookies are used to improve site functionality, store preferences, and analyze performance. You may disable cookies in your browser, though some features may be limited as a result.

2.6. Third-Party Links

Our Website may contain links to external websites. Curate Auto Transport is not responsible for their content, privacy policies, or practices.

2.7. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If such data is inadvertently collected, it will be deleted promptly.

2.8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for data use or marketing.

• Request copies of information held about you.

You may exercise these rights by contacting us directly.

3. Policy Updates

Curate Auto Transport reserves the right to amend these Terms and Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Your continued use of our services signifies acceptance of any changes.

4. Contact Information

For privacy, legal, or service-related inquiries, please contact:

Curate Auto Transport
Email: info@curateautotransport.com
Phone: 888-540-5227